RcK Soap takes great care packaging each order. We use bubble mailers and various sized boxes, via USPS. Tracking will be included.
Shipping times will vary, anywhere from 1 - 7 business days, depending on volume. Approximate current shipping window will be posted.
Actual delivery date, will be according to shipping carrier. Consult your tracking number and USPS for approximate date of arrival. (We realize this is a "hey thanks Captain Obvious" statement, but, just in case...)
We appreciate your business and want your product to arrive in excellent condition. That being said, RcK Soap will not hold responsibility for items left in the sun, inclement weather or if an address was entered incorrectly, on your side. Please make sure you double or triple check, your address is entered correctly. We can only send to the address you provide.
If your package gets lost in shipping (i.e. it never arrived), contact email@example.com with your name, order and tracking number, and we'll assist in investigating further.
Returns & Refunds Policy
RcK Soap doesn't accept returns or exchanges, for sanitary reasons. We don't want used soap back. Thank you, no.
If for some reason theres a problem with your order, please contact us at firstname.lastname@example.org.
Refunds or replacements will be issued for the following reason:
- Unexpectedly missing or lost packages in transit, not stolen by a roommate, friend or family member (verified by USPS or other Carrier). Warning: Products may cause jealousy among loved ones.
We look forward to creating many more quality products for you and appreciate you being here.